What information does Sass & Grace collect from its Users?
Sass & Grace collects different types of non-personally identifiable information that may include referral URL’s, Users’ IP addresses, Users’ use of website, information about the browsers used by the User, etc. to enable us to improve your experience on our website. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer’s hard drive and help Sass & Grace identify you as the User. You have the choice to modify your browser and thus to reject the Company’s cookies.
Sass & Grace also collects different types of, potentially, personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to Sass & Grace etc.
How does Sass & Grace use the information it collects?
Sass & Grace uses all collected information primarily for providing you with the services that you order and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with “Unsubscribe” in the subject or to reply requesting that they cease. We may also use your information to send you SMS notifications or to call you to arrange appointments/ fittings, advise you of progress etc. User information is also used for improving Sass & Grace’s business processes to make your overall user experience more rewarding.
Does Sass & Grace disclose Users’ information to third parties?
All personal information collected by Sass & Grace is treated as strictly confidential. We may disclose User’s personal information if required by law. We may disclose part of Users’ personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services or products that you have ordered or requested further information on. For example: your Credit card details may be provided for payment confirmation and verification to the business(es) that are involved in processing your payment; The use of any data provided by Sass & Grace to these partnering service providers is governed by their own Privacy Policies and is beyond Sass & Grace’s control.
What does Sass & Grace do to prevent loss, misuse or alteration of Users information?
We guarantee that we strictly apply all industry standard security measures to protect any personal information that is stored electronically. Such measures include without limitation: data encryption, password protected access to Users’ personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through Sass & Grace’s order forms, login forms, contact forms etc. There may be security and privacy limitations, which are beyond Sass & Grace’s control.
Where it is necessary to store Users data in paper format (e.g. order forms, measurements, key dates etc) that information is secured in a locked filing cabinet. By choosing to provide personal information to Sass & Grace you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.
To report an incident of abuse, please email [email protected]